Our training mantra is, "Create professionals with professional training and ensure long-term professional development. "
Training SystemWe offer our clients a highly flexible training system we describe as; "Omni-bearing Stair Style". The basic structure of a training plan is formed of both the management levels represented and the area of expertise or skill. For example base-level staff, junior supervisors, intermediate supervisors and senior supervisors and, personnel, management or technical abilities With this knowledge we can make the overall training plan, design training courses and finally provide targeted training service. With this highly individual, targeted plan and training procedure, client or partner hotels can quickly achieve efficient operation and be in conformity with the national standards for star-hotels. The plan also efficiently optimizes executives' career development.
Training is management.
Training guarantees high-quality service.
Training is the most effective way to improve competitive ability.
Training creates successful sales.
Training Categories| Method | Trainees come to HTHMG for training | Specific Trainers are dispatched to client | A Complete team [management and trainers] is dispatched to client |
| Targets | Base-level staff Junior Supervisor Intermediate Supervisor | As per client's requests | Whole staff |
| Style | Orientation and Training period followed by On-the-job training | Orientation & Training by the dispatched trainers; Practice in situ | In accordance with client's need; many method are possible |
| Duration | A minimum of 30days | At least fifteen days | Operational needs will determine time needed to achieve full stage training |
| Focus | Basics of Hospitality industry; courtesy; service attitude; specialized skills and technology |
As per client's request | The needs of the specific operation will determine content |